Return Policy
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At Thar4x4Products.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with our hassle-free return policy. Please review the guidelines below:
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Eligibility for Returns
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Timeframe: Returns must be initiated within 7 days of receiving the product.
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Condition: The product must be unused, undamaged, and in its original packaging, along with all accessories and tags.
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Proof of Purchase: A valid purchase invoice or order confirmation must be provided.
Non-Returnable Items
Certain products are not eligible for returns, including:
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Custom-made or personalized items.
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Products marked as "Final Sale" or "Non-Returnable" during purchase.
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Items damaged due to misuse or improper installation.
Return Process
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Initiate Return: Contact our customer support at [support@thar4x4products.com] or call us at +91-8373979898 with your order details.
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Approval: Our team will verify your request and provide a Return Authorization (RA) number.
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Shipping: Pack the item securely and ship it to the return address provided. Ensure that the RA number is included on the package. Return shipping charges are the responsibility of the customer unless the product received is defective or incorrect.
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Inspection: Once the product is received, it will be inspected for eligibility.
Refund Policy
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Refund Timeline: Refunds will be processed within 7–10 business days after the returned item passes inspection.
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Mode of Refund: Refunds will be credited back to the original payment method or issued as store credit.
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Shipping and COD charges, if applicable, are non-refundable.